#visualdesign

#accessibility

#uxresearch

#Figma

Championing Digital Accessibility Playbook at J&J

Championing Digital Accessibility Playbook at J&J

Championing Digital Accessibility Playbook at J&J

Championing Digital Accessibility Playbook at J&J

Championing Digital Accessibility Playbook at J&J

Championing Digital Accessibility Playbook at J&J

The creation of a comprehensive playbook at J&J serves as a crucial tool, enabling employees across the enterprise to understand the importance, rationale, and specific requirements of digital accessibility, fostering a company-wide culture of inclusivity and user-centered design.

The creation of a comprehensive playbook at J&J serves as a crucial tool, enabling employees across the enterprise to understand the importance, rationale, and specific requirements of digital accessibility, fostering a company-wide culture of inclusivity and user-centered design.

The creation of a comprehensive playbook at J&J serves as a crucial tool, enabling employees across the enterprise to understand the importance, rationale, and specific requirements of digital accessibility, fostering a company-wide culture of inclusivity and user-centered design.

The creation of a comprehensive playbook at J&J serves as a crucial tool, enabling employees across the enterprise to understand the importance, rationale, and specific requirements of digital accessibility, fostering a company-wide culture of inclusivity and user-centered design.

The creation of a comprehensive playbook at J&J serves as a crucial tool, enabling employees across the enterprise to understand the importance, rationale, and specific requirements of digital accessibility, fostering a company-wide culture of inclusivity and user-centered design.

The creation of a comprehensive playbook at J&J serves as a crucial tool, enabling employees across the enterprise to understand the importance, rationale, and specific requirements of digital accessibility, fostering a company-wide culture of inclusivity and user-centered design.

2020 - 2021

Timeline

Design & Research

Role

2020 - 2021

Timeline

Design & Research

Role

Background

Background

Over the course of a year, I led the creation of a comprehensive digital accessibility playbook at J&J. This playbook is more than just a guide; it's a catalyst for change, embedding the importance of digital accessibility into the fabric of our company culture. It equips employees across various departments with the knowledge and tools necessary for implementing inclusive design principles.

Tailored specifically to those involved in digital experience projects, this playbook bridges the gap between understanding and action, ensuring every stakeholder is aligned in our mission to create user-centered, accessible digital experiences.

**Please note that this is a brief overview of the project due to NDA restrictions. Original content and visual style may be altered for the sake of this site. Please contact me for access to the full case study. Thank you for your understanding.**

Over the course of a year, I led the creation of a comprehensive digital accessibility playbook at J&J. This playbook is more than just a guide; it's a catalyst for change, embedding the importance of digital accessibility into the fabric of our company culture. It equips employees across various departments with the knowledge and tools necessary for implementing inclusive design principles.

Tailored specifically to those involved in digital experience projects, this playbook bridges the gap between understanding and action, ensuring every stakeholder is aligned in our mission to create user-centered, accessible digital experiences.

**Please note that this is a brief overview of the project due to NDA restrictions. Original content and visual style may be altered for the sake of this site. Please contact me for access to the full case study. Thank you for your understanding.**

Goals

Goals

1

Give all J&J stakeholders a basic understanding of accessibility standards in UX, digital spaces, and everyday life.

Our guides delve into the essence of accessibility, offering insights on advancing it in the right direction. They empower teams to take immediate action. We also explore the core of our design philosophy - the whys and hows of our process, research, experimentation, and commitment to inclusivity.

1

Give all J&J stakeholders a basic understanding of accessibility standards in UX, digital spaces, and everyday life.

Our guides delve into the essence of accessibility, offering insights on advancing it in the right direction. They empower teams to take immediate action. We also explore the core of our design philosophy - the whys and hows of our process, research, experimentation, and commitment to inclusivity.

1

Give all J&J stakeholders a basic understanding of accessibility standards in UX, digital spaces, and everyday life.

Our guides delve into the essence of accessibility, offering insights on advancing it in the right direction. They empower teams to take immediate action. We also explore the core of our design philosophy - the whys and hows of our process, research, experimentation, and commitment to inclusivity.

2

Empowering Employee Comprehension of Web Accessibility Compliance

We developed a tailored J&J guide, grounded in the WCAG Guidelines and best practices in UX, to simplify and clarify digital accessibility for various roles within the organization. This resource demystifies web accessibility, making it more approachable and actionable across the enterprise.

2

Empowering Employee Comprehension of Web Accessibility Compliance

We developed a tailored J&J guide, grounded in the WCAG Guidelines and best practices in UX, to simplify and clarify digital accessibility for various roles within the organization. This resource demystifies web accessibility, making it more approachable and actionable across the enterprise.

2

Empowering Employee Comprehension of Web Accessibility Compliance

We developed a tailored J&J guide, grounded in the WCAG Guidelines and best practices in UX, to simplify and clarify digital accessibility for various roles within the organization. This resource demystifies web accessibility, making it more approachable and actionable across the enterprise.

3

Promoting Universal Design Standards across Digital Platforms

A key goal in developing these guides is to champion universal design standards throughout all our digital platforms. By doing so, we aim to ensure that our digital products are not only accessible but also intuitive and user-friendly for everyone, regardless of ability or background. This initiative is about embedding universal accessibility into every aspect of our digital creation, making inclusivity a fundamental part of how we think, design, and deliver.

3

Promoting Universal Design Standards across Digital Platforms

A key goal in developing these guides is to champion universal design standards throughout all our digital platforms. By doing so, we aim to ensure that our digital products are not only accessible but also intuitive and user-friendly for everyone, regardless of ability or background. This initiative is about embedding universal accessibility into every aspect of our digital creation, making inclusivity a fundamental part of how we think, design, and deliver.

3

Promoting Universal Design Standards across Digital Platforms

A key goal in developing these guides is to champion universal design standards throughout all our digital platforms. By doing so, we aim to ensure that our digital products are not only accessible but also intuitive and user-friendly for everyone, regardless of ability or background. This initiative is about embedding universal accessibility into every aspect of our digital creation, making inclusivity a fundamental part of how we think, design, and deliver.

Design Process & Key Achievements

Design Process & Key Achievements

1

Recognizing Global Impact:

With over a billion people living with disabilities, we emphasized the critical need for digital accessibility. This was highlighted through powerful visuals that underscored the impact on individuals with disabilities.

1

Recognizing Global Impact:

With over a billion people living with disabilities, we emphasized the critical need for digital accessibility. This was highlighted through powerful visuals that underscored the impact on individuals with disabilities.

1

Recognizing Global Impact:

With over a billion people living with disabilities, we emphasized the critical need for digital accessibility. This was highlighted through powerful visuals that underscored the impact on individuals with disabilities.

2

Creating the Accessibility Playbook:

Our playbook, spanning over sixty pages, was divided into six key sections, including technology, design, and content creation, plus a section on the business rationale for accessibility. It was designed for easy navigation, enabling quick access to relevant information. Design Artifacts: The playbook integrated customized visual designs created by me, relevant to accessibility to illustrate accessibility guidelines and concepts.

2

Creating the Accessibility Playbook:

Our playbook, spanning over sixty pages, was divided into six key sections, including technology, design, and content creation, plus a section on the business rationale for accessibility. It was designed for easy navigation, enabling quick access to relevant information. Design Artifacts: The playbook integrated customized visual designs created by me, relevant to accessibility to illustrate accessibility guidelines and concepts.

2

Creating the Accessibility Playbook:

Our playbook, spanning over sixty pages, was divided into six key sections, including technology, design, and content creation, plus a section on the business rationale for accessibility. It was designed for easy navigation, enabling quick access to relevant information. Design Artifacts: The playbook integrated customized visual designs created by me, relevant to accessibility to illustrate accessibility guidelines and concepts.

3

Incorporating Empathy and Business Insight:

Our research translated the complex WCAG guidelines into user-friendly content. We coupled this with visuals aimed at fostering empathy among stakeholders and underscoring the business benefits of inclusive design.

3

Incorporating Empathy and Business Insight:

Our research translated the complex WCAG guidelines into user-friendly content. We coupled this with visuals aimed at fostering empathy among stakeholders and underscoring the business benefits of inclusive design.

3

Incorporating Empathy and Business Insight:

Our research translated the complex WCAG guidelines into user-friendly content. We coupled this with visuals aimed at fostering empathy among stakeholders and underscoring the business benefits of inclusive design.

4

Valuable Collaborations

The Disability Employee Resource Group at J&J played a pivotal role. Their insights ensured the playbook genuinely reflected diverse needs and experiences.

4

Valuable Collaborations

The Disability Employee Resource Group at J&J played a pivotal role. Their insights ensured the playbook genuinely reflected diverse needs and experiences.

4

Valuable Collaborations

The Disability Employee Resource Group at J&J played a pivotal role. Their insights ensured the playbook genuinely reflected diverse needs and experiences.

5

Launching 'Lunch and Learn' Series:

In partnership with fellow designer, Howard Chambers, we initiated monthly sessions on specific accessibility topics, inviting experts to share insights. This series became a cornerstone for ongoing learning and discussion about accessibility.

5

Launching 'Lunch and Learn' Series:

In partnership with fellow designer, Howard Chambers, we initiated monthly sessions on specific accessibility topics, inviting experts to share insights. This series became a cornerstone for ongoing learning and discussion about accessibility.

5

Launching 'Lunch and Learn' Series:

In partnership with fellow designer, Howard Chambers, we initiated monthly sessions on specific accessibility topics, inviting experts to share insights. This series became a cornerstone for ongoing learning and discussion about accessibility.

6

Cultivating an Inclusive Culture:

This project did more than create a resource; it fostered a culture of empathy, inclusion, and constant growth within our team and the wider organization, showcasing the power of embracing diverse perspectives.

6

Cultivating an Inclusive Culture:

This project did more than create a resource; it fostered a culture of empathy, inclusion, and constant growth within our team and the wider organization, showcasing the power of embracing diverse perspectives.

6

Cultivating an Inclusive Culture:

This project did more than create a resource; it fostered a culture of empathy, inclusion, and constant growth within our team and the wider organization, showcasing the power of embracing diverse perspectives.

Summary

Our approach at J&J wasn’t just about meeting standards; it was about changing mindsets. By weaving empathy into our design process and fostering a learning environment, we turned accessibility into a core value, enriching our organization’s culture and impacting our design approach profoundly.

Made by Deirdre D'Arcangelo · 2024

Made by Deirdre D'Arcangelo · 2024

Made by Deirdre D'Arcangelo · 2024

Made by Deirdre D'Arcangelo · 2024